Live Lookup
Operate and monitor integrations providing reachability, network, roaming or portability information.
Managed Number Intelligence operations
Operate Number Intelligence platforms with control.
FlexiComm manages the technical, supplier and operational layers behind Number Intelligence platforms, with commercial responsibilities included where agreed.
MNP & Portability
Manage portability sources, platform rules, serving-network identification and data quality.
Prefix Intelligence
Maintain and operationalise numbering plans, formats, number types and MCC/MNC mappings.
Multi-source orchestration
Manage a consistent platform interface across selected data sources, source-routing rules, response normalisation and controlled fallback behaviour.
Validation
Configure validation processes that prevent unsuitable or incorrectly formatted requests from progressing.
Routing Intelligence
Use available number data within platform rules for source selection, messaging routing and operational decisions.
Our strongest specialism
Managed operations for complex Number Intelligence environments.
Number Intelligence platforms commonly depend on multiple data sources with different coverage, formats, response times, quality and commercial conditions.
FlexiComm works with the customer’s selected platform, data sources and suppliers, managing their integrations, rules and performance as one controlled operational environment.
Operational scope
Platform and gateway administration
Source and supplier integration
Live HLR and reachability integrations
National and commercial MNP sources
Numbering plans and MCC/MNC mapping
Source routing and fallback
Coverage and pricing management
Latency, accuracy and quality monitoring
Enterprise validation and cleansing workflows
Incident, change and performance reporting
Managed Number Intelligence workflow
Keep platform, sources and operations aligned.
The workflow is operated according to the customer platform, selected suppliers and responsibilities assigned to FlexiComm.
01 / OBSERVE
Monitor
Availability, traffic, responses, latency, errors and source behaviour.
02 / CONTROL
Route
Apply agreed source-selection, fallback and destination rules.
03 / OPERATE
Manage
Handle configuration, suppliers, incidents, testing and platform changes.
04 / REPORT
Measure
Provide visibility into quality, usage, cost and service performance.
05 / IMPROVE
Optimise
Adjust sources, rules and processes within the approved mandate.
Scope of involvement
Technical operations or a broader commercial mandate.
Some customers require specialist platform administration and supplier coordination. Others include purchasing, customer pricing, billing or broader commercial performance within the managed-service scope. Responsibilities, access and approval levels are defined before production operations begin.
Connection with messaging
Connect Number Intelligence with messaging operations.
When the customer environment connects Number Intelligence and SMS, available number data can support validation, serving-network identification and messaging routing. FlexiComm manages that interaction within the customer’s platform and operational model.
Engagement levels
Responsibility matched to the contract.
The managed-service model can expand or narrow as the customer organisation, platform and commercial requirements evolve.
Specialist support
Expert assistance for platform configuration, integrations, incidents, testing or a defined operational workstream.
Co-managed operations
Shared responsibility with the customer team, using agreed ownership, approval and escalation boundaries.
End-to-end managed service
Broad technical and operational ownership, with supplier and commercial activities included only where specifically contracted.